Mumbai international airport on Thursday witnessed long queues at the check-in counters after the server got crashed for almost an hour. A massive crowd gathered at the gates in order to board their scheduled flights. Then authorities decided to allow passengers by checking their documents manually.

Amid this several airline services also have been impacted due to the sudden system failure at one of the biggest airports in the country. The airport authority said that inconvenience has been caused after a network cable was cut due to the ongoing work elsewhere in the city.

Reacting to the system failure, Central Industrial Security Force in its explanation said that due to the server being down at Mumbai International Airport as the crowd was more than normal. In addition to that, the authority said that they somehow managed the crowd and no chaos have been created during the manual passes.

The airport officials also released a statement, requesting passengers to provide some extra for check-ins due to the system failure and asked them to connect with their respective airlines. They further added that special teams are given the task of manual processing to facilitate all passengers. We sincerely regret the inconvenience and thank our passengers for their understanding, Mumbai international airport limited added this in its official statement.

After seeing or witnessing a huge line at the check-in gate, many passengers expressed their anger over the social media platform Twitter. One of the users wrote that a system crashed at Mumbai airport. The crazy crowd and long queues. Expect delayed flights and more. To which AirIndia replied saying they understand that delays are certainly uncomfortable. their team is working diligently to minimize the inconvenience. They’ll be in touch for further updates.

Another user wrote the terrible situation at Mumbai T2 Airport at the moment. Server failure. Full chaos. If you’re flying from Mumbai today, exercise caution. Got in after waiting for close to one and a half hours at the baggage drop counter. #MumbaiAirport

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