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National Consumer Rights Day 2021: What are consumer rights in India? Know this year’s theme, history and significance

National Consumer Rights Day, also known as National Consumers Day is celebrated every year on December 24. Consumer Protection Act guarantees six basic rights to consumers. Here are basic rights:

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national consumer rights day 2021

National Consumer Rights Day, also known as National Consumers Day is celebrated every year on December 24. The day emphasizes the relevance of the consumer movement and the need of educating customers about their rights and responsibilities.

Consumer Rights in India

Consumer Protection Act guarantees six basic rights to consumers. Here are basic rights:

  • Right to choose the product
  • Right to be protected from all kinds of hazardous goods
  • Right to be informed about the performance and quality of all products
  • Right to be heard in all decision-making processes related to consumer interests
  • Right to seek redressal, whenever consumer rights have been infringed
  • Right to complete consumer education.

National Consumer Rights Day 2021: Theme

This year’s theme of National Consumer Day is Tackling Plastic Pollution.

National Consumer Rights Day 2021: History

Consumer exploitation was rampant throughout India. Inflation and outdated technologies worsened the situation. In order to address these issues, the Consumer Protection Bill was passed in 1986. The Consumer Protection Act,1986 declared December 24 as National Consumer Day. Since then, the 24th of December has been designated as National Consumer Day.

The Consumer Protection Act was amended in 1991 and 1993. In December 2002, another change was added to make it more effective. It came into effect on March 15, 2003.

National Consumer Rights Day 2021: Significance

The Act was enacted to make consumers more informed of their rights. The key objective of this day is to preserve consumers’ rights and to ensure that consumers are not subjected to market exploitation.

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The day also gives every consumer the opportunity to protect themselves from various forms of exploitation. In this act, consumers are protected from unfair trade practices such as hoarding, fraudulent ads, misleading gift offers, and many more. This act ensures that consumer issues are resolved efficiently through an effective complaint redressal process.

National Consumer Rights Day and World Consumer Rights Day

People frequently mix up World Consumer Rights Day with National Consumer Rights Day. While they serve the same goal, they are celebrated on different dates. World Consumer Rights Day is observed on March 15 and National Consumer Day is celebrated on December 24.

India News

Amit Shah sets 2029 deadline to make India drug-free

Union Home Minister Amit Shah has set December 31, 2029 as the deadline for India’s fight against drugs, urging states to focus on dismantling trafficking networks rather than only recording seizures.

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Union Home Minister Amit Shah has set December 31, 2029 as the deadline for India’s campaign against drugs, calling on states and Union Territories to move beyond recording seizures and focus on dismantling the networks behind narcotics trafficking.

Speaking at the third National Conference of Anti-Narcotics Task Force Heads in New Delhi on Tuesday, Mr Shah said India would not allow drugs to enter or leave the country.

“Neither will we allow a single gram of drugs to enter India, nor will we allow a single gram of drugs to go out,” he said.

The conference brought together police chiefs from 36 states and Union Territories as the government outlined its roadmap for tackling the country’s drug problem.

Amit Shah asks states to focus on drug networks

Mr Shah said drug seizures alone should not be treated as the measure of success. He called for a shift from meetings to missions, reports to results and seizures to dismantling the networks responsible for drug trafficking.

Districts have been identified as the frontline units in the strategy. They are to be assessed based on whether they are involved in drug production or entry, serve as transit corridors or primarily face drug consumption.

The response would then be tailored according to the nature of the threat in each district.

The Home Minister also stressed the need to follow the money generated by narcotics trafficking, including through investigations into bank accounts and shell transactions that help sustain drug networks.

Synthetic drugs, darknet and crypto payments in focus

The government is also preparing for emerging methods used by drug traffickers, with synthetic drugs, darknet marketplaces, cryptocurrency payments and dead-drop deliveries identified as areas requiring greater attention.

Mr Shah urged states to develop specialised teams capable of investigating these newer forms of narcotics trafficking.

The government also wants foreign nationals involved in drug supply chains to face deportation and blacklisting, while those operating supply networks into India from abroad are to be pursued for extradition.

2026-2029 drug control roadmap

The government’s Vision Document 2026-2029 is based on four pillars: enforcement and intelligence, control of precursor chemicals and synthetic drugs, demand and harm reduction, and capacity building.

According to the report, the document contains more than 100 individual targets.

The Nashamukt Mitra programme is another part of the campaign. Nearly 47,000 volunteers have registered so far, with a target of reaching one lakh volunteers. The programme plans to take awareness activities to around 10 lakh schools and colleges.

The government has also launched new television advertisements against drug use, redesigned the Narcotics Control Bureau website and laid the foundation stones for NCB zonal complexes in Lucknow and Dehradun.

Mr Shah linked the anti-drug campaign to Prime Minister Narendra Modi’s vision of a developed India by 2047, arguing that protecting the country’s young population from narcotics is essential to that goal.

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J&K Assembly uproar over Maharaja Hari Singh, Sheikh Abdullah holidays

A holiday row over Maharaja Hari Singh and Sheikh Mohammad Abdullah triggered an uproar in the Jammu and Kashmir Assembly, with BJP and NC members raising competing slogans.

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The Jammu and Kashmir Assembly witnessed a heated exchange on Tuesday over public holidays associated with Maharaja Hari Singh and Sheikh Mohammad Abdullah, with members of the ruling National Conference (NC) and BJP raising slogans in support of the respective leaders.

The issue was raised a day before the September 23 public holiday marking Maharaja Hari Singh’s birth anniversary.

NC legislator Abdul Majid Larmi demanded that the holiday for Maharaja Hari Singh’s birth anniversary be withdrawn if the public holiday for Sheikh Mohammad Abdullah’s birth anniversary was not restored.

The demand led to an uproar in the House, with BJP members raising slogans in support of Maharaja Hari Singh and accusing the NC of insulting his legacy. NC legislators responded with slogans supporting Sheikh Abdullah.

What happened over the holiday issue

The Centre withdrew the public holiday marking Sheikh Abdullah’s birth anniversary after the abrogation of Article 370 in 2019. His birth anniversary is observed on December 5.

The government also discontinued the public holiday on July 13, which was observed as Martyrs’ Day in the erstwhile state of Jammu and Kashmir.

In contrast, September 23, Maharaja Hari Singh’s birth anniversary, is now observed as a public holiday in Jammu and Kashmir.

PDP members also joined the discussion and demanded the restoration of the July 13 public holiday.

Speaker says he has no power over holidays

As slogan-shouting continued in the Assembly, Speaker Abdul Rahim Rather attempted to calm the members.

The Speaker said that the authority to declare or withdraw public holidays did not fall within his jurisdiction.

Why July 13 was observed as Martyrs’ Day

July 13 was traditionally observed as a public holiday in Jammu and Kashmir. Official functions were held at the Martyrs’ Graveyard to commemorate the 22 people killed during the 1931 uprising against the Dogra monarchy under British rule.

Following the abrogation of Article 370 and the bifurcation of the erstwhile state into two Union Territories in 2019, July 13 was removed from the list of public holidays. Official commemorations and ceremonial police tributes were also discontinued.

The 1931 killings and the unrest that followed led to the appointment of two commissions to examine grievances of the Muslim community in Kashmir and eventually contributed to limited political reforms.

The first Assembly elections in Jammu and Kashmir were held in 1934, although the Maharaja retained extensive powers over key matters at the time.

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Odisha SIR: Over 20 lakh voters removed from electoral roll

Odisha’s final electoral roll has been published after the Special Intensive Revision, with 20.56 lakh electors removed following verification.

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SIR

The Special Intensive Revision (SIR) of electoral rolls in Odisha has been completed, with the final electoral roll published after a verification process that resulted in the removal of 20.56 lakh electors.

According to Odisha Chief Electoral Officer S Gopalan, the SIR exercise began on May 30, 2026. At the beginning of the exercise, the electoral roll had 3,13,99,000 electors.

During the first phase, 20.12 lakh voters were removed for various reasons. This included 8.32 lakh electors who were found to be dead, 8.08 lakh who had permanently shifted, 2 lakh who were absent and 1.58 lakh who had duplicate entries.

Notices issued during verification

After the draft electoral roll was published on July 5, further verification was carried out for voters whose details could not be mapped or contained discrepancies.

Around 13 lakh electors whose details could not be mapped in the 2002 roll were issued notices. Another 45.37 lakh electors with logical errors in their entries also received notices.

In total, 58.36 lakh electors were issued notices during this process. Following hearings, 24,000 were found ineligible and removed from the roll.

Claims and objections processed

The electoral authorities also received claims and objections during the revision.

Around 57,000 Form 7 applications were received. Of these, 20,000 were found to be valid and the corresponding names were removed.

At the same time, eligible voters were added to the final roll. Around 2.74 lakh Form 6 applications and 16,000 Form 8 applications resulted in about 2.90 lakh additions.

After the verification, deletions and additions, Odisha’s final electoral roll stood at 3,16,32,754 electors.

The final roll includes about 1,61,30,000 male voters, 1,54,99,000 female voters and 2,774 third-gender electors.

Continuous updating resumes

With the completion of the SIR exercise, the regular process of updating the electoral roll has resumed.

According to the Odisha CEO, voters can now use Forms 6, 7 and 8 to apply for inclusion, deletion or corrections in the electoral roll. Applications can be submitted online or through Booth Level Officers.

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