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UMANG: Modi’s e-gov app to provide govt services to citizens at one platform

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UMANG

[vc_row][vc_column][vc_column_text]A single app to avail a host of government services – from scholarships, provident fund claims and passport application to pensions – the ‘UMANG’, or Unified Mobile Application for New-age Governance was launched by PM Narendra Modi on Thursday.

Announced in 2016 and scheduled to be launched in December last year, the mobile application promised by Ministry of Electronics and Information Technology was delayed due to numerous beta tests conducted over the course of one year.

The UMANG app aims to provide Indian citizens access to the pan India e-Gov services, including the central, state, local bodies, and agencies of government on app, web, SMS, as well as IVR channels.

The app, available for both Android and iOS devices would give users access to most of the government services. The services range from citizen services like Aadhaar and Digilocker on a mobile app, from paying utility bills to filing income tax, booking gas cylinders to accessing Provident fund accounts.

Altogether it provides more than 100 services of the centre and state government on a single platform. Users will be able to access the app in 12 different languages.

The app is free of cost and is available for download on Google Play store, Apple App store and even on the Windows store. The app has a dedicated customer support service working from 8 AM to 8 PM per day.

In case you could not search for the application, you can give a missed call or SMS to ‘9718397183’ to receive a download link. Once the app is downloaded, you will be needed to fill in your details like name, mobile number, and more. You can also link your Aadhaar Card number with the Umang app. Users also have the option of linking the account with social media profiles like Facebook and Twitter.

Once you are logged in, users have to go to the Services section to browse through them. You can also search, sort, and filter through the list and find the exact service you are looking for.

It has been developed by the Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD)

UMANG app and Aadhaar integration: This government app gives users the option of choosing from pan India e-Gov services, reported the Financial Express.

When you download UMANG app, it asks you to link your Aadhaar with the app. Currently, this is optional and you can use UMANG app without seeding in your Aadhaar in it, said a Business Today report.

It is likely to incentivise citizens to link their Aadhaar numbers for the all the services voluntarily, something which many have been resisting due to privacy concerns.[/vc_column_text][/vc_column][/vc_row]

India News

12 Maoists killed, 3 security personnel lose lives in major anti-Naxal operation in Chhattisgarh

A major anti-Naxal operation in Chhattisgarh’s West Bastar region resulted in the killing of 12 Maoists, while three DRG personnel lost their lives amid intense gunfire.

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Security forces have intensified their combing operations in the dense West Bastar forests after a fierce encounter left 12 Maoists dead and claimed the lives of three DRG personnel.

A coordinated offensive involving teams of DRG Bijapur-Dantewada, STF, CRPF and CoBRA unfolded deep inside Maoist-dominated terrain early Wednesday. According to Bijapur SP Dr Jitendra Yadav, the forces came under sustained Naxal gunfire around 9 am, triggering a prolonged encounter.

By afternoon, the bodies of 12 Maoist cadres had been recovered, while weapons seized from the area included SLR rifles, INSAS rifles, .303 rifles and other ammunition. Bastar Range IG Sundarraj P confirmed that identification of the deceased Maoists is still underway.

Three DRG personnel killed, two injured

The operation came at a grave cost, with three DRG personnel — Head Constable Monu Waddi, Constable Dukaru Gonde and Jawan Ramesh Sodi — losing their lives. Two others sustained injuries but are reported to be out of danger after receiving medical care.

Chief Minister Vishnu Deo Sai paid tribute to the fallen personnel and lauded the forces, stating that the action reflects a clear weakening of Maoist networks in the region. He said arrangements for treatment of the injured have been ensured and reiterated the government’s commitment to ending Maoist violence.

Forces strengthen search and area sealed

SP Yadav said additional reinforcements have arrived and the encounter zone has been fully cordoned off for intensified operations. Continuous combing is underway to locate remaining Maoist cadres.

Chhattisgarh Home Minister Vijay Sharma noted that forces have been consistently making gains in anti-Naxal missions, calling the latest action a significant strike against Maoist groups.

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India News

IndiGo flight cancellations cross 200 as crew shortage and new duty norms hit operations

IndiGo’s operations witnessed major disruption for the second day, with over 200 cancellations and severe delays triggered by crew shortage under new duty norms.

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India’s largest airline, IndiGo, is grappling with widespread disruption across major airports as flight delays and cancellations continue for the second consecutive day. With operations strained and punctuality plunging sharply, thousands of passengers have been left inconvenienced across Delhi, Mumbai, Bengaluru and Hyderabad.

IndiGo’s on-time performance dips sharply

Government data showed the airline’s on-time performance had dropped to 35%, a rare slump for the carrier known for punctuality. IndiGo, which operates more than 2,200 flights daily, saw over 1,400 flights delayed on Tuesday, followed by around 200 cancellations by Wednesday afternoon.

Mumbai Airport issued an advisory alerting passengers to check their flight status, citing airline-related operational issues impacting departures and arrivals.

New duty norms trigger severe crew shortage

A major factor behind the disruptions is the implementation of revised Flight Duty Time Limitation (FDTL) rules last month. The updated norms mandate longer rest hours and more humane rosters for pilots and cabin crew. Sources indicated many flights were grounded over the past 48 hours as crew availability dipped sharply.

IndiGo acknowledged a “multitude of unforeseen operational challenges” including technology glitches, winter schedule adjustments, weather-related issues and the new rostering norms. The airline said it has begun calibrated schedule adjustments for the next 48 hours to restore normalcy.

FDTL rules cap crew flying to eight hours a day and mandate a minimum rest period of 10 hours within a 24-hour window, with rest time amounting to twice the flight duration.

Airports across India see cancellations

The ripple effect of IndiGo’s disruptions has been felt nationwide:

  • Hyderabad’s RGIA reported 33 cancellations, leading to long queues and disrupted travel plans.
  • Bengaluru Airport saw 42 cancellations, including 22 arrivals and 20 departures, impacting routes to Delhi, Mumbai, Chennai, Goa and Kolkata.
  • Delhi Airport also saw congestion as a slowdown in the Amadeus system, used for check-ins and reservations, added to delays.

Passengers vent frustration

Several passengers took to social media to share their ordeal.
One traveller stranded in Hyderabad since early morning said they missed an important meeting due to continuous delays. Another flyer complained their Udaipur-bound flight was repeatedly delayed, calling the experience “a joke”.

IndiGo issues apology, offers rebooking

IndiGo said it is offering alternate travel options or refunds to affected travellers and urged passengers to check their flight status before leaving for the airport. The airline reiterated its commitment to stabilising operations “as quickly as possible”.

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Centre withdraws order on mandatory Sanchar Saathi pre-installation after protests

The government has withdrawn its order making the Sanchar Saathi app mandatory on smartphones, following two days of intense criticism from opposition leaders and civil rights groups over privacy concerns.

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sanchar sathi app logo

The Centre has reversed its directive that required all smartphone manufacturers to pre-install the Sanchar Saathi cybersecurity app, following backlash from opposition leaders, civil rights groups and users who raised concerns over privacy and potential misuse.

Government cites rising downloads, public feedback

According to the government, the order was rolled back as user downloads had surged — with over six lakh installations within 24 hours and 1.4 crore total users. Officials said the mandate was originally intended to push wider adoption, but public feedback prompted a re-evaluation.

The official statement reiterated Communications Minister Jyotiraditya Scindia’s earlier assurance in Parliament that the app is deletable and does not enable snooping. The minister emphasised that in a democracy, every user has the right to remove applications they do not wish to use.

Opposition slams move, flags privacy concerns

Several opposition leaders criticised the initial directive, claiming it risked turning the app into a surveillance tool, echoing earlier privacy controversies. Priyanka Gandhi Vadra called the decision “ridiculous”, while Karti Chidambaram compared the mandate to practices in authoritarian countries. Leaders from other parties also raised objections, describing it as a move that could compromise personal data.

What the Sanchar Saathi app offers

Sanchar Saathi, developed by the Department of Telecommunications, is designed to help users secure their digital identities, report suspicious activity and access cyber safety awareness material. It is available both as a mobile app and a web portal. The government maintains the app has no function beyond safeguarding users from cyber threats.

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