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The Jio effect

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Reliance Jio chairman Mukhesh Ambani announces the extension of its free 4G services till March 31 under the Happy New Year Plan in Mumbai in December

[vc_row][vc_column][vc_column_text]With its subscriber base crossing 100 million and their data usage close to that of the US, plus a fresh offer of sharply discounted prices, Mukesh Ambani’s network has disrupted the Indian telecom market. The industry needs to recalibrate and now

By Sujit Bhar

Mukesh Ambani’s Jio is a disruptive network in the Indian Telecom firmament. On February 21, the Reliance Industry chairman, who also heads Jio, revealed three very important figures. First, the network’s subscriber base has now crossed 100 million, a milestone reached in a record time. Secondly, over 100 crore gigabytes of data has already been consumed by its subscribers.

The third was another huge marketing gimmick, regarding Jio prime. Said Ambani: “All customers who subscribed to our service on or before March 31 can enroll in the Jio prime membership for a one-time fee of Rs 99. Prime members will be eligible for all the unlimited benefits availed during the introductory offer for another 12 months till March 31, 2018, by paying a fee of Rs 303 per month.”

The announcement was a big step towards consolidating an even larger subscriber base within a given time-frame. This could change the cost-analysis of all existing telecom network providers and promises to provide connectivity that might be in the region of some developed nations.

The problem, of course, is of assured connectivity, with telecom towers being in short supply for the new network of the largest private corporation in the country. That is something that will need solving. There is another problem brewing, in the quick amalgamation of different networks, gearing up to fight the mega-offensive from Reliance.

Not that Ambani is not aware of all this. Said he: “We will monitor all plans announced by other operators across the country. We will match all these and will provide 25 per cent more data than anyone else. Our solemn promise is to offer better plans at best price.”

The existing scenario

What was the existing scenario in which such a disruptive situation emerged?

According to the Telecom Regulatory Authority of India (TRAI), till January 2017, India “was the world’s second-largest telecommunications market… The deregulation of Foreign Direct Investment (FDI) norms has made the sector one of the fastest growing and a top five employment opportunity generator in the country. The Indian telecom sector is expected to generate four million direct and indirect jobs over the next five years according to estimates by Randstad India”.

The bigger news was about market projections. Says TRAI: “Driven by strong adoption of data consumption on handheld devices, the total mobile services market revenue in India is expected to touch US$ 37 billion in 2017, registering a Compound Annual Growth Rate (CAGR) of 5.2 per cent between 2014 and 2017, according to research firm IDC.”

The forecasts match the Jio offerings. It says: “India is expected to have over 180 million smartphones by 2019, contributing around 13.5 per cent to the global smartphone market.”

That isn’t all. “According to a report by leading research firm Market Research Store, the Indian telecommunication services market will likely grow by 10.3 per cent year-on-year to reach US$ 103.9 billion by 2020,” says the TRAI report.

Accepting the huge market potential, what was the telecom companies’ market share till end of last calendar year?

The following graph (courtesy TRAI), makes it clear.

Pie chart on market share

Pie chart on market share

Idea (16.9 %) has now tied up with Vodafone (18.16 %) to form a block (total 35.06 %), while Reliance Infocomm (7.68 %) has tied up with Tata Telecomm (4.7 %) to garner a 12.38 % market. The largest so far is Bharti Airtel at 23.58 percent of market share. Jio has butted into that, starting at just 6.4 percent.

Future market

The overall subscription data (TRAI) makes things clearer.

Subscription data table

Subscription data table

Jio isn’t just a disruptive force; it has the potential to push open the overall market and force-expand it breadth-wise, incorporating the friendly Narendra  Modi government’s digitization drive.

Tomorrow will be another day, not quite like yesterday and certainly way beyond today. This is the accepted leapfrogging method that India has been adopting for a long time in this field, and reaping benefits.

We must remember Mukesh Ambani’s recent comment about H1B restrictions in the US. He had said that this could be blessing in disguise for Indian IT companies, because they would then have time to look back into the domestic market where opportunities abound.

Hugely disruptive moves such as Jio’s are timely interventions. The industry needs to recalibrate.[/vc_column_text][/vc_column][/vc_row]

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Google reduces 10% of managerial staff to enhance efficiency and ‘Googleyness’

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Google has pruned its managerial workforce, reducing it by 10% in a move aimed at streamlining operations and redefining its corporate culture in a year-long push. This pruning, part of a broader efficiency drive, includes a 10% cut at manager, director, and vice president levels.

Reports indicate that during an all-hands meeting, CEO Sundar Pichai outlined the rationale behind the decision, emphasizing the need for efficiency and redefining the company’s core values, often referred to as “Googleyness.”

A Google spokesperson revealed that some affected employees would transition to individual contributor roles, while others faced role eliminations. These adjustments come amidst growing challenges in the tech industry, particularly with rapid developments in artificial intelligence (AI) and fierce competition from rivals like OpenAI.

The AI race and Google’s response

The tech giant has recently intensified its focus on AI innovations, unveiling Gemini 2.0, its most advanced AI model yet. Sundar Pichai described the new model as heralding a “new agentic era” in which AI systems are designed to comprehend and make decisions about the world.

This announcement boosted Google’s stock, which surged by over 4% following the news, a day after a 3.5% increase attributed to breakthroughs in its quantum chip technology.

Previous layoffs in 2024

The latest layoffs mark Google’s fourth round of job cuts in 2024. Earlier in January, Google eliminated several hundred positions in its global advertisements team. In June, its cloud unit also saw workforce reductions. By January of this year, Google had already cut 12,000 roles, equivalent to 6.4% of its global workforce.

In a letter addressed to employees during the earlier layoffs, Pichai took responsibility for the decisions, stating that the company had experienced dramatic growth that required adjustments to sustain operations. Despite efforts, he acknowledged the process could have been managed better.

Redefining ‘Googleyness’

At the same meeting, Pichai stressed the need to revisit and reshape the concept of “Googleyness.” This term, often used to define the company’s unique culture and hiring philosophy, will now play a pivotal role in transforming corporate dynamics to adapt to new challenges.

The adjustments highlight Google’s commitment to staying competitive while reshaping its operational framework to remain aligned with its long-term vision.

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Zomato introduces Food Rescue feature

“We don’t encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage,” he said.

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Zomato has introduced a new feature called Food Rescue to minimise food wastage, announced the food delivery platform CEO Deepinder Goyal on Sunday.

Announcing the new feature on X, Goyal said the decision, to introduce the new feature, was taken to prevent the tremendous amount of food wastage due to order cancellation on the platform.

Committed to minimising food wastage, the Zomato boss said: “We don’t encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage.”

Goyal said despite having stringent policies, and a no-refund policy for cancellations, more than 4 lakh perfectly good orders get cancelled, for various reasons by customers.

He said the top concern for the online food delivery platform, the restaurant industry, and even the customers who cancel these orders, is to somehow save the food from going to waste.

With the launch of the new feature, Food Rescue, cancelled orders will now pop up for nearby customers, who can grab them at an unbeatable price, in their original untampered packaging, and receive them in just minutes.

According to Zomato, the cancelled order will pop up on the app for customers within a 3 km radius of the delivery partner carrying the order. To ensure freshness, the option to claim will only be available for a few minutes.

The online food delivery platform will not keep any proceeds except the required government taxes and the amount paid by the new customer will be shared with the original customer (if they made payment online) and with the restaurant partner.

Orders containing items sensitive to distances or temperature such as ice creams, shakes, smoothies, and certain perishable items, will not be eligible for Food Rescue.

Restaurant partners will continue to receive compensation for the original cancelled order, plus a portion of the amount paid by the new customer if the order is claimed, the company said. “Most restaurants have opted in for this feature, and can opt of it easily whenever they want, directly from their control panels,” it added.

The delivery partners will be compensated fully for the entire trip, from the initial pickup to the final drop-off at the new customer’s location, it said.

Food Rescue will show up on the customers’ home page automatically if there’s a cancelled order available for them to grab. The Customers have to refresh the home page to check for any newly available orders which need to be rescued.

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Adani, Torrent compete to purchase Gujarat Titans from CVC Capital

The probable sale of the Gujarat Titans, with the lock-in period coming to a close, will therefore be a defining moment in the changing face of IPL investments.

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The Adani Group and Torrent Group are currently negotiating a deal with private equity firm CVC Capital Partners to offload a controlling stake in the Indian Premier League franchise Gujarat Titans. According to sources, close to the development, reports say CVC Capital Partners will be looking to sell a majority interest while retaining a minority share in the franchise.

This becomes important because it is aligned with the end of the lock-in period by the Board of Control for Cricket in India (BCCI), which restricts any new teams from selling stakes until February 2025. The three-year-old franchise Gujarat Titans is reportedly worth $1 billion to $1.5 billion. CVC Capital Partners had paid ₹5,625 crore for the franchise in 2021.

A source close to the development pointed out that IPL franchises have attracted many investors’ interest since the league has proved an asset with a good reputation for money-making capabilities and cash flows. This growing interest of investors embodies the financial value and stability that come with the IPL franchises.

Gautam Adani, who owns teams in the Women’s Premier League and UAE-based International League T20, is understood to be one of the serious buyers. In 2023, Adani’s group won the Ahmedabad franchise in the WPL with a bid of Rs1,289 crore, the highest offer. His interests in this potential deal signal his commitment to expanding his footprint in the cricketing world.

Arvinder Singh, COO of Gujarat Titans, exuded confidence in the financial future of the franchise. He said the team was confident of turning profitable in the next media rights cycle, referring to even the original ten IPL franchises that took four to five years to turn profitable. He added confidently that the Gujarat Titans would not only turn profitable but significantly enhance in brand value.
 
This surging interest of investors in it is evidence of the growing financial attractiveness of IPL franchises, driven by healthy revenue streams and an increasing global footprint. The probable sale of the Gujarat Titans, with the lock-in period coming to a close, will therefore be a defining moment in the changing face of IPL investments.

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