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Government mental health helpline receives 1.5 lakh calls in 8 months, most in the age group of 18 to 45

Analysis of call data shows that most of the calls were made by people in the age group of 18 to 45 years. About 6.22 percent of the total calls were emergency cases where counsellors ensured that adequate assistance was provided, while 90 percent were routine.

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Mental helpline

As we are moving towards a technical world, people are stressed with their work life and family life. Most of the people are suffering from a mental health issue which requires an immediate cure. The awareness is increasing among people regarding mental health issues. For the betterment of mental health, the government initiated a program and introduced a helpline to provide free and round-the-clock mental health services.

The helpline is reported to have received over 1.5 lakh calls since it started its operation eight months ago. Among the 1.5 lakh people, most of these people belong to the age group of 18 to 45. Overall, two-thirds of the callers are male.

According to the report, the helpline Tele-MANAS (Tele-MANAS Helpline) was started by the Ministry of Health and Family Welfare on the occasion of World Mental Health Day October 10, 2022. The ministry said that it was part of the government’s efforts to address the ‘mental health crisis’ in the wake of the COVID-19 pandemic. With over 1,600 trained counselors who can provide assistance in over 20 languages, there are currently 42 tele-psychiatry cells in the country. These can be accessed through toll-free numbers (14416 or 1800-89-14416).


Dr. Swati Raveendran, assistant professor of psychiatry at NIMHANS, which acts as the nodal center for the helpline network, said their priority is to save lives and reduce the stress of the people at this time. Swathi Raveendran was one of the first women to join the Tele-Manas team. She further added that at the time of emergency calls, their counselors are on call with the patients till they reach the hospital.


Analysis of call data shows that most of the calls were made by people in the age group of 18 to 45 years. About 6.22 percent of the total calls were emergency cases where counsellors ensured that adequate assistance was provided, while 90 percent were routine.  Sadness, sleep disturbance, stress, anxiety, and relationship or family conflict were among the most common complaints.


Dr Raveendran further said they categorize calls on the basis of complaints with which people reach out to them, not diagnosis. The diagnosis was not the motive, there have been a lot of misconceptions when it comes to mental health, and people consider it a stigma to talk about it. Significantly, two-thirds of the calls to the helpline were from men. She said this could be because more men have access to phones and can take advantage of the privacy they can get out of their homes.

She also emphasizes on the confidentiality of the call they receive on the emergency helpline number.  Their primary responsibility has been to keep the interaction between the counselor and patient private.  

India News

PM Modi assures no discrimination in women’s quota, delimitation debate intensifies in Parliament

PM Narendra Modi has assured that women’s reservation will be implemented without discrimination, amid a heated debate over delimitation in Parliament.

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PM modi

Prime Minister Narendra Modi has assured that there will be no discrimination in the implementation of women’s reservation, as Parliament witnessed a sharp debate over the proposed linkage between the quota and delimitation exercise.

During the ongoing special session, the government reiterated its commitment to ensuring fair representation while addressing concerns raised by opposition parties regarding the timing and structure of the legislation.

The proposed framework aims to reserve 33 percent of seats for women in the Lok Sabha and state assemblies. However, its implementation is tied to a fresh delimitation exercise, which is expected after the next census.

Opposition questions timing and intent

Opposition leaders have raised concerns that linking the women’s quota to delimitation could delay its implementation. They argue that the process of redrawing constituencies may push the actual rollout further into the future.

The issue has triggered a broader political confrontation, with multiple parties questioning whether the move could alter representation across states.

Some critics have also alleged that the delimitation exercise could disproportionately benefit certain regions based on population, a charge the government has rejected.

Government reiterates commitment to fair implementation

Responding to these concerns, the Centre has maintained that the reforms are necessary to ensure accurate and updated representation based on population data.

Leaders from the ruling side have repeatedly emphasized that the process will be carried out transparently and without bias. The assurance that there will be “no discrimination” is aimed at addressing fears among states and opposition parties.

The debate marks a key moment in Parliament, with both sides engaging in intense exchanges over one of the most significant electoral reforms in recent years.

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India News

Give all tickets to Muslim women, Amit Shah says, attacking Akhilesh Yadav on sub-quota demand

A sharp exchange between Amit Shah and Akhilesh Yadav in Parliament over sub-quota for Muslim women highlights key divisions on women’s reservation implementation.

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A heated exchange broke out in Parliament during discussions on the women’s reservation framework, with Union Home Minister Amit Shah and Samajwadi Party chief Akhilesh Yadav locking horns over the demand for a sub-quota for Muslim women.

The debate unfolded as the government pushed forward key legislative measures to implement 33% reservation for women in the Lok Sabha and state assemblies.

Akhilesh Yadav argued that the proposed reservation must ensure representation for women from marginalised communities, including Other Backward Classes (OBCs) and Muslim women. He said that without such provisions, large sections could remain excluded from political participation.

He also questioned the timing of the bill, alleging that the Centre was avoiding a caste census. According to him, a census would lead to renewed demands for caste-based reservations, which the government is reluctant to address.

Government rejects religion-based quota

Responding to the demand, Amit Shah made it clear that reservation based on religion is not permitted under the Constitution.

He stated that any proposal to provide quota to Muslims on religious grounds would be unconstitutional, firmly rejecting the idea of a separate sub-quota for Muslim women within the broader reservation framework.

The government has maintained that the existing framework already includes provisions for Scheduled Castes (SC) and Scheduled Tribes (ST) women within the overall reservation structure.

Wider political divide over implementation

The issue of sub-categorisation within the women’s quota has emerged as a major flashpoint, even as most opposition parties broadly support the idea of women’s reservation.

Samajwadi Party leaders reiterated that their support for the bill depends on inclusion of OBC and minority women, while the government continues to defend its constitutional position.

The debate is part of a broader discussion during the special Parliament session, where multiple bills linked to delimitation and implementation of the women’s quota are being taken up.

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India News

No state will lose a seat, Centre assures as delimitation debate takes centre stage in Parliament

Parliament’s special session begins with key focus on implementing women’s reservation and delimitation, setting the stage for major electoral changes.

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Parliament

A special session of Parliament commenced on Thursday, with the Centre set to take up crucial legislation related to women’s reservation and delimitation of constituencies. The session, scheduled over three days, is expected to witness intense debate as the government pushes forward its legislative agenda.

At the centre of discussions is the proposal to operationalise the women’s reservation law, which seeks to allocate 33 percent of seats in the Lok Sabha and state assemblies to women. The law, passed earlier, requires enabling provisions before it can be implemented.

The rollout of the reservation is closely tied to the delimitation exercise — a process that redraws parliamentary constituencies based on updated population data. The implementation is expected only after the next census and delimitation process are completed.

The government is aiming to put in place the framework so that the reservation can be enforced in future elections, likely around 2029.

Delimitation and numbers at play

Delimitation is a key aspect of the proposed changes, as it will determine how seats are redistributed and which constituencies are reserved. The exercise is expected to reflect population shifts and may also involve an increase in the total number of Lok Sabha seats.

This linkage has made the issue politically sensitive, with several opposition parties backing women’s reservation in principle but raising concerns over how and when delimitation will be carried out.

Political reactions and expected debate

The session is likely to see sharp exchanges between the government and opposition. While there is broad agreement on increasing women’s representation, disagreements remain over the timing, process, and potential political implications of the delimitation exercise.

Some leaders have argued that delimitation could significantly alter the balance of representation among states, making it a contentious issue beyond the women’s quota itself.

The government, however, has framed the move as a step toward strengthening women’s participation in governance and ensuring more inclusive policymaking.

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