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Government mental health helpline receives 1.5 lakh calls in 8 months, most in the age group of 18 to 45

Analysis of call data shows that most of the calls were made by people in the age group of 18 to 45 years. About 6.22 percent of the total calls were emergency cases where counsellors ensured that adequate assistance was provided, while 90 percent were routine.

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Mental helpline

As we are moving towards a technical world, people are stressed with their work life and family life. Most of the people are suffering from a mental health issue which requires an immediate cure. The awareness is increasing among people regarding mental health issues. For the betterment of mental health, the government initiated a program and introduced a helpline to provide free and round-the-clock mental health services.

The helpline is reported to have received over 1.5 lakh calls since it started its operation eight months ago. Among the 1.5 lakh people, most of these people belong to the age group of 18 to 45. Overall, two-thirds of the callers are male.

According to the report, the helpline Tele-MANAS (Tele-MANAS Helpline) was started by the Ministry of Health and Family Welfare on the occasion of World Mental Health Day October 10, 2022. The ministry said that it was part of the government’s efforts to address the ‘mental health crisis’ in the wake of the COVID-19 pandemic. With over 1,600 trained counselors who can provide assistance in over 20 languages, there are currently 42 tele-psychiatry cells in the country. These can be accessed through toll-free numbers (14416 or 1800-89-14416).


Dr. Swati Raveendran, assistant professor of psychiatry at NIMHANS, which acts as the nodal center for the helpline network, said their priority is to save lives and reduce the stress of the people at this time. Swathi Raveendran was one of the first women to join the Tele-Manas team. She further added that at the time of emergency calls, their counselors are on call with the patients till they reach the hospital.


Analysis of call data shows that most of the calls were made by people in the age group of 18 to 45 years. About 6.22 percent of the total calls were emergency cases where counsellors ensured that adequate assistance was provided, while 90 percent were routine.  Sadness, sleep disturbance, stress, anxiety, and relationship or family conflict were among the most common complaints.


Dr Raveendran further said they categorize calls on the basis of complaints with which people reach out to them, not diagnosis. The diagnosis was not the motive, there have been a lot of misconceptions when it comes to mental health, and people consider it a stigma to talk about it. Significantly, two-thirds of the calls to the helpline were from men. She said this could be because more men have access to phones and can take advantage of the privacy they can get out of their homes.

She also emphasizes on the confidentiality of the call they receive on the emergency helpline number.  Their primary responsibility has been to keep the interaction between the counselor and patient private.  

India News

Amit Shah praises Dharmendra Pradhan’s resignation, says Nation above post

Amit Shah hailed Dharmendra Pradhan’s resignation as Union Education Minister, saying BJP places the nation and students above any position while highlighting the government’s commitment to examination reforms.

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Amit Shah

Union Home Minister Amit Shah on Saturday praised Dharmendra Pradhan’s decision to step down as Union Education Minister, saying the move reflected the Bharatiya Janata Party’s commitment to placing the nation and students above any political position.

In a post on X, Shah said that for BJP workers, the country, its youth and students are more important than any office. He described Pradhan’s resignation as an example of the party’s guiding principle of prioritising national interest over personal ambition.

Shah highlights government’s focus on exam reforms

Amit Shah said the Narendra Modi-led government respects the sentiments of students and remains committed to strengthening the examination system following concerns over alleged paper leaks.

He said the Centre has introduced strict measures to ensure severe punishment for those involved in examination paper leaks and expressed confidence that these steps would deliver justice to students who cleared the National Eligibility-cum-Entrance Test (NEET).

Praises Pradhan’s work as Education Minister

Recalling Dharmendra Pradhan’s tenure, Shah highlighted several initiatives undertaken during his time in the Education Ministry. He credited Pradhan with helping implement the National Education Policy (NEP), expanding PM SHRI schools, promoting digital education, strengthening skill development and improving coordination between industry and academic institutions.

Shah also said Pradhan worked towards making examinations more inclusive and student-centric, adding that his tenure reflected his commitment to the vision of a developed India.

Resignation follows NEET controversy

Dharmendra Pradhan’s resignation comes amid nationwide protests over alleged irregularities in the NEET examination and growing demands for accountability.

The resignation has triggered political reactions across party lines. While opposition parties have described the development as a result of sustained student protests, BJP leaders have projected it as an example of accountability and commitment to national interest.

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India News

Assam flood death toll rises to 66, over 6.5 lakh people still affected

Assam’s flood situation improved slightly on Saturday, but more than 6.54 lakh people remain affected in six districts. Four fresh deaths have pushed the state’s flood toll to 66.

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Assam floods

The flood situation in Assam showed marginal improvement on Saturday, though the disaster continued to impact more than 6.54 lakh people across six districts. Four more deaths were reported during the day, taking the total number of fatalities in this year’s floods to 66.

According to the Assam State Disaster Management Authority (ASDMA), three of the latest deaths were reported from Sivasagar district, while one person lost their life in Charaideo.

The number of affected people declined from over 7.05 lakh across nine districts on Friday to 6,54,800 across six districts on Saturday, indicating a gradual improvement in the overall situation.

Sivasagar remains the worst-hit district

Among the affected districts, Sivasagar continues to be the worst hit, with nearly 2.9 lakh people impacted by the floods. Charaideo follows with around 1.9 lakh affected residents, while more than 1.3 lakh people remain affected in Jorhat.

The other districts still facing flood-related challenges are Dibrugarh, Golaghat and Nagaon.

Relief operations continue across affected areas

The ASDMA said the state administration is operating 274 relief camps and aid distribution centres across the affected districts. Around 18,902 displaced people are currently taking shelter at these facilities.

The latest daily bulletin also stated that floodwaters have inundated 810 villages across the state, while 34,970.8 hectares of agricultural land have suffered damage.

Rivers flowing above danger level

The floods have also damaged embankments, roads, bridges and other public infrastructure in several areas.

Authorities said the Dikhou River in Sivasagar and the Dhansiri River at Numaligarh are flowing above the danger level, and officials continue to closely monitor the situation.

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India News

UP Government forms new SIT led by 3 IPS officers to probe Ayodhya Ram Temple donation theft

The Uttar Pradesh government has formed a new SIT led by three IPS officers to investigate the alleged Ram Temple donation theft case in Ayodhya following Supreme Court directions.

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Ram Mandir

The Uttar Pradesh government has reconstituted a Special Investigation Team (SIT) headed by IG Kiran S, with DIG Somen Verma and SSP Dr Gaurav Grover as members, to investigate the alleged theft of donations meant for the Ram Temple in Ayodhya. 

The move comes after directions from the Supreme Court, which sought a reconstituted investigation team to ensure an independent and comprehensive probe into the allegations.

The newly formed SIT is expected to continue the investigation and submit a status report before the Supreme Court on July 27.

Senior IPS officers to lead the probe

According to the state government, the investigation will now be supervised by senior IPS officers.  The revamped SIT has been tasked with examining all aspects of the alleged embezzlement of temple donations and carrying the investigation forward.

The Supreme Court had observed that criminal investigations and technical examination of theft-related cases are more effectively handled by experienced police officers, leading to the reconstitution of the SIT under senior IPS leadership.

Probe to continue under court supervision

The case relates to the alleged embezzlement of offerings (chadhava) donated by devotees at the Shri Ram Janmabhoomi Temple in Ayodhya.

The Supreme Court is monitoring the investigation and will review the SIT’s status report at the next hearing.

Authorities are expected to continue examining evidence collected during the earlier stages of the investigation as the newly constituted SIT proceeds with the case.

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