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National Consumer Rights Day 2021: What are consumer rights in India? Know this year’s theme, history and significance

National Consumer Rights Day, also known as National Consumers Day is celebrated every year on December 24. Consumer Protection Act guarantees six basic rights to consumers. Here are basic rights:

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national consumer rights day 2021

National Consumer Rights Day, also known as National Consumers Day is celebrated every year on December 24. The day emphasizes the relevance of the consumer movement and the need of educating customers about their rights and responsibilities.

Consumer Rights in India

Consumer Protection Act guarantees six basic rights to consumers. Here are basic rights:

  • Right to choose the product
  • Right to be protected from all kinds of hazardous goods
  • Right to be informed about the performance and quality of all products
  • Right to be heard in all decision-making processes related to consumer interests
  • Right to seek redressal, whenever consumer rights have been infringed
  • Right to complete consumer education.

National Consumer Rights Day 2021: Theme

This year’s theme of National Consumer Day is Tackling Plastic Pollution.

National Consumer Rights Day 2021: History

Consumer exploitation was rampant throughout India. Inflation and outdated technologies worsened the situation. In order to address these issues, the Consumer Protection Bill was passed in 1986. The Consumer Protection Act,1986 declared December 24 as National Consumer Day. Since then, the 24th of December has been designated as National Consumer Day.

The Consumer Protection Act was amended in 1991 and 1993. In December 2002, another change was added to make it more effective. It came into effect on March 15, 2003.

National Consumer Rights Day 2021: Significance

The Act was enacted to make consumers more informed of their rights. The key objective of this day is to preserve consumers’ rights and to ensure that consumers are not subjected to market exploitation.

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The day also gives every consumer the opportunity to protect themselves from various forms of exploitation. In this act, consumers are protected from unfair trade practices such as hoarding, fraudulent ads, misleading gift offers, and many more. This act ensures that consumer issues are resolved efficiently through an effective complaint redressal process.

National Consumer Rights Day and World Consumer Rights Day

People frequently mix up World Consumer Rights Day with National Consumer Rights Day. While they serve the same goal, they are celebrated on different dates. World Consumer Rights Day is observed on March 15 and National Consumer Day is celebrated on December 24.

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Bank holiday on September 14: Banks closed in these cities

Banks will remain closed on September 14 in nine cities, including Mumbai, Bengaluru, Chennai and Hyderabad, due to Ganesh Chaturthi and related festival observances.

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Bank holidays

The bank holiday on September 14 will affect branches in select cities across India as banks observe a regional holiday for Ganesh Chaturthi and related festival observances.

September 14, 2026, falls on a Monday and is listed as a holiday for Ganesh Chaturthi, Ganesh Puja, Varasiddhi Vinayaka Vrata, Vinayakar Chathurthi and Hartalika in certain banking centres.

Bank holiday on September 14: Full city-wise list

According to the holiday listings, bank branches will remain closed on September 14 in the following centres:

CityFestival/occasion
BelapurGanesh Chaturthi/Ganesh Puja/related observances
BengaluruGanesh Chaturthi/Ganesh Puja/related observances
BhubaneswarGanesh Chaturthi/Ganesh Puja/related observances
ChennaiGanesh Chaturthi/Ganesh Puja/related observances
HyderabadGanesh Chaturthi/Ganesh Puja/related observances
MumbaiGanesh Chaturthi/Ganesh Puja/related observances
NagpurGanesh Chaturthi/Ganesh Puja/related observances
PanajiGanesh Chaturthi/Ganesh Puja/related observances
VijayawadaGanesh Chaturthi/Ganesh Puja/related observances

The holiday is therefore not applicable to bank branches across the entire country. Bank holidays in India vary by state and banking centre, depending on local festivals and occasions.

Why are banks closed on September 14?

September 14 marks Ganesh Chaturthi in 2026. The festival falls on Monday this year, with the date confirmed as September 14.

The banking holiday calendar uses different names for the observance across centres, including Ganesh Chaturthi, Ganesh Puja, Varasiddhi Vinayaka Vrata, Vinayakar Chathurthi and Hartalika.

The National Stock Exchange’s 2026 holiday circular also lists September 14 as a trading holiday for Ganesh Chaturthi.

Will online banking services work on September 14?

The closure applies to physical bank branches in the affected centres. Customers can generally continue to use digital banking channels such as mobile banking, internet banking and UPI, although specific services can depend on the bank.

Customers who need to visit a branch for cash deposits, withdrawals, account-related work or other in-person services should check the holiday status of their particular branch before visiting.

What about banks in other cities?

Banks in cities that are not covered by the September 14 regional holiday are not automatically closed because of Ganesh Chaturthi.

The bank holiday calendar is centre-specific, so customers should check their bank’s branch holiday schedule before planning a branch visit.

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Harish Rawat quits Congress posts after ED raid on aide

Former Uttarakhand chief minister Harish Rawat resigned from two Congress posts after the ED searched his aide Chandan Singh Jeena’s premises in a money laundering probe.

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Harish Rawat

Former Uttarakhand chief minister Harish Rawat has resigned from two organisational positions in the Congress after the Enforcement Directorate (ED) conducted searches at the premises of his personal assistant, Chandan Singh Jeena.

Rawat announced his decision on Friday, saying he did not want the controversy surrounding his close associate to weaken the Congress’s campaign against corruption. He stepped down as a member of the Uttarakhand Pradesh Congress Committee executive and as a permanent invitee to the Congress Working Committee.

The ED searches were linked to a money laundering investigation concerning alleged irregularities in the 2016 Gram Panchayat Vikas Adhikari examination conducted by the Uttarakhand Subordinate Service Selection Commission (UKSSSC).

What ED recovered from Rawat’s aide

The ED carried out searches at multiple locations in Dehradun, including premises connected with former UKSSSC officials, a private computer agency involved in processing OMR sheets and alleged middlemen.

According to the agency, its search of Jeena’s residence resulted in the seizure of Rs 32 lakh in unaccounted cash, gold coins and chains weighing around 200.5 grams, and 12 luxury watches.

The gold comprised 13 coins and seven chains. The watches included brands such as Rolex, Rado, Piaget, Movado, Tissot and Casio Edifice, according to the ED.

The agency also said bank accounts belonging to Jeena and his family members containing Rs 52.16 lakh were frozen. His mobile phone was seized for forensic examination.

The ED alleged that Jeena had made substantial cash expenditures for which no legitimate source of income could be established. It also said unaccounted cash, jewellery and other valuables were recovered from some former UKSSSC officials and associated individuals.

What is the UKSSSC exam case?

The ED’s money laundering investigation stems from four FIRs registered by the Uttarakhand Police and Vigilance Bureau over alleged irregularities in the 2016 Gram Panchayat Vikas Adhikari examination.

According to the agency, OMR answer sheets were allegedly removed from secure custody and taken to the residence of the commission’s then secretary. Roll numbers of under-filled answer sheets were recorded and passed to personnel of a private computer agency.

The ED has alleged that answer bubbles were subsequently filled or altered fraudulently before the sheets were resealed, with illegal payments allegedly routed through middlemen.

Jeena is currently serving as Rawat’s personal assistant. He had earlier served as Rawat’s officer on special duty when Rawat was Uttarakhand chief minister between 2014 and 2017.

What Harish Rawat said

Reacting to the allegations, Rawat said he found it difficult to believe that Jeena had been involved in wrongdoing. He acknowledged Jeena’s association with him and said the truth behind the allegations would emerge with time.

Rawat said that if evidence showed Jeena had tampered with OMR sheets in the recruitment examination, he would be ashamed of such conduct, while adding that he did not believe the allegation.

Explaining his resignation, Rawat said Uttarakhand politics was entering an election phase and that attempts were being made to create a narrative against him.

He said Congress and its workers were fighting corruption and that he did not want any action associated with him to weaken the party’s campaign. Since he did not hold a government position from which he could resign, he chose to step down from his organisational responsibilities in the party.

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PM Modi, Putin share car ride in Delhi after bilateral talks

PM Modi and Vladimir Putin shared a car ride to Bharat Mandapam after bilateral talks, marking their fourth joint journey by car.

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PM Modi putin

Prime Minister Narendra Modi and Russian President Vladimir Putin shared a car ride in New Delhi on Friday after holding bilateral talks, marking their fourth joint journey by car.

The two leaders travelled together in a limousine to the INNOPROM exhibition at Bharat Mandapam, where the 11-member BRICS Summit is scheduled to take place. Their joint ride came a day before the summit.

Modi and Putin’s fourth joint car ride

PM Modi and President Putin have shared a car on three previous occasions. Their first such ride took place during the Shanghai Cooperation Organisation (SCO) Summit in China last year.

The two leaders also met earlier this month at an SCO summit in Kyrgyzstan. Putin’s most recent visit to India before the current trip was in December 2025.

Their latest joint journey followed a bilateral meeting in which the two leaders discussed several areas of the India-Russia relationship.

India-Russia talks cover trade, energy and defence

According to the Ministry of External Affairs, PM Modi and Putin held wide-ranging discussions on the India-Russia Special and Privileged Strategic Partnership.

The talks covered cooperation in areas including trade, energy, defence, space and people-to-people ties. The two sides also exchanged views on regional and global issues, including conflicts in West Asia and the Black Sea region.

PM Modi reiterated that dialogue and diplomacy remain the way forward for resolving conflicts and said India is ready to assist in peace efforts, according to the Ministry.

Modi gifts Putin Russian translation of Thirukkural

During the bilateral meeting, PM Modi presented Putin with a Russian translation of the Thirukkural, the classical Tamil work associated with the poet and saint Thiruvalluvar.

Modi said the translation of the ancient text into Russian could help strengthen people-to-people ties between India and Russia.

The joint car ride added another notable moment to the two leaders’ interactions ahead of the BRICS Summit in New Delhi.

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