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Rapido set to enter food delivery market with reduced commissions to aid small restaurants

Rapido is entering the online food delivery sector with a promise of lower commissions, aiming to empower small restaurants and challenge established players like Zomato and Swiggy.

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In a significant move aimed at disrupting India’s online food delivery ecosystem, bike-taxi aggregator Rapido is preparing to enter the space with a major competitive edge—substantially lower commission rates for restaurants. The initiative, which stems from a formal partnership with the National Restaurants Association of India (NRAI), is being viewed as a support mechanism especially for small and medium-sized food establishments.

Reduced commissions offer respite for small businesses

Rapido’s model proposes to charge a commission between 8% and 15% based on the order value, a notable reduction compared to the current 16% to 30% levied by market leaders like Zomato and Swiggy. For orders under Rs 400, the platform is expected to apply a flat fee of Rs25, while those exceeding Rs 400 will incur a Rs50 fee.

An executive involved in the discussions stated that these terms are likely to benefit smaller restaurants that often struggle with the high commissions demanded by dominant players. Rapido’s more flexible model aims to offer a level playing field in a market increasingly controlled by a few major platforms.

Launch pilot in Bengaluru expected soon

The pilot rollout is anticipated in Bengaluru by late June or early July, as part of Rapido’s phased approach to market entry. The move follows detailed consultations with the NRAI, which represents over 500,000 restaurants across the country. According to NRAI president Sagar Daryani, the discussions have focused on creating a structure that is economically viable and democratically favorable for eateries.

He also emphasized the importance of understanding the customer base and maintaining transparency with restaurant partners.

Learning from past ventures in the sector

Rapido’s decision to enter the food delivery segment comes after previous attempts by major transport aggregators like Ola and Uber. Ola had launched Ola Cafe in 2015 and later acquired Foodpanda India in 2017. The company has now re-entered the market via the government-backed Open Network for Digital Commerce (ONDC).

Uber, on the other hand, introduced Uber Eats in India in 2017 but exited after selling its operations to Zomato, in a deal that gave Uber a 10% stake in Zomato.

Rapido, known for its services in bike taxis, auto rides, parcel deliveries, and cab options, claims its focus remains on ensuring quick and cost-effective solutions for consumers. With its upcoming entry into food delivery, the company is aiming to extend that promise to the dining ecosystem as well.

India News

Putin begins two-day India visit today, defence, energy and trade talks on agenda

Russian President Vladimir Putin arrives in New Delhi today for a two-day visit that will focus on defence, energy and trade, including S-400 deliveries and crude oil supply discussions.

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Russian President Vladimir Putin arrives in New Delhi today for a two-day visit that is set to focus on defence cooperation, energy supplies, mobility agreements and trade expansion. His trip includes a private dinner hosted by Prime Minister Narendra Modi and the 23rd India-Russia Annual Summit.

Key highlights of the visit

President Putin is scheduled to land in the capital this evening, where an informal dinner with PM Modi will set the stage for formal discussions on Friday. He will receive a ceremonial welcome in the morning before visiting Rajghat to pay homage at Mahatma Gandhi’s memorial. The two leaders will then meet at Hyderabad House for the annual summit, followed by a working lunch.

India is expected to raise the issue of pending military hardware deliveries, which have slowed since the Ukraine conflict began. The agenda also includes additional S-400 air defence systems — part of a USD 5 billion contract under which three squadrons have already been delivered. Two more units are expected by mid-next year.

Kremlin spokesperson Dmitry Peskov has indicated that talks may also touch upon India’s interest in the Su-57 fifth-generation fighter aircraft, with New Delhi currently assessing several next-generation platforms.

Energy cooperation will be another crucial component of the dialogue. Russia is expected to update India on efforts to maintain steady crude oil supplies amid US sanctions that have impacted shipments. Peskov noted that supplies may dip briefly, but Moscow is working to stabilise flows.

On the sidelines, Defence Minister Rajnath Singh and his Russian counterpart Andrey Belousov are expected to hold discussions on key military programmes.

President Putin’s visit comes as India navigates recent friction with Washington, including steep tariffs — 50 per cent across several categories and an additional 25 per cent linked to Russian crude oil imports.

The Russian President is also expected to brief PM Modi on the latest US diplomatic moves concerning the Ukraine conflict. India continues to advocate for a resolution based on dialogue and diplomacy while refraining from criticising Moscow.

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IndiGo flight cancellations deepen as crew shortage hits operations nationwide

IndiGo’s flight operations across major cities were severely hit on Thursday as crew shortages and updated duty norms forced widespread cancellations, drawing regulatory intervention.

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India’s largest airline, IndiGo, faced another day of widespread disruption on Thursday as hundreds of passengers across major cities were left stranded due to continued flight cancellations triggered primarily by a shortage of crew under revised duty norms.

Flight disruptions worsen across major airports

IndiGo’s operations remained heavily impacted in Delhi, Mumbai, Bengaluru, Hyderabad, and Ahmedabad, with airports witnessing long queues and frustrated travellers. More than 30 departures from Delhi were scrapped early in the day, while Hyderabad recorded about 33 cancellations. Bengaluru airport confirmed that 73 IndiGo flights were cancelled on Thursday, and Mumbai also saw significant disruptions.

Sources told media that the total cancellations could exceed 170 flights through the day.

Passengers took to social media to highlight severe delays, with some alleging they were kept waiting for more than 12 hours without accommodation or timely updates.

IndiGo cites operational challenges, promises stabilisation

Acknowledging the strain on its vast network of over 2,200 daily flights, IndiGo apologised to customers and attributed the disruptions to multiple factors, including technological issues, winter schedule adjustments, harsh weather, airspace congestion and the new crew rostering rules known as Flight Duty Time Limitations (FDTL).

The airline said it has initiated “calibrated adjustments” to stabilise operations over the next 48 hours.

Crew shortage under revised FDTL rules behind the crisis

A key driver of the ongoing chaos is the shortage of flight crew, especially pilots, following the implementation of the second phase of updated FDTL norms on November 1.

The revised rules mandate longer rest periods, extend night hours, and reduce allowable night landings. Airlines had initially opposed the changes but were required to comply following a court directive.

According to the aviation regulator, IndiGo cancelled 1,232 flights in November alone — 755 of them due to crew and FDTL constraints.

DGCA seeks answers as OTP plunges

The Directorate General of Civil Aviation (DGCA) has summoned IndiGo officials for a review meeting. The regulator said it is assessing the reasons for continuing disruptions and the airline’s recovery plan.

IndiGo’s on-time performance dipped to 67.7% in November, down from 84.1% in October, driven by constraints from crew availability, ATC system failures, airport restrictions and weather factors.

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12 Maoists killed, 3 security personnel lose lives in major anti-Naxal operation in Chhattisgarh

A major anti-Naxal operation in Chhattisgarh’s West Bastar region resulted in the killing of 12 Maoists, while three DRG personnel lost their lives amid intense gunfire.

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Security forces have intensified their combing operations in the dense West Bastar forests after a fierce encounter left 12 Maoists dead and claimed the lives of three DRG personnel.

A coordinated offensive involving teams of DRG Bijapur-Dantewada, STF, CRPF and CoBRA unfolded deep inside Maoist-dominated terrain early Wednesday. According to Bijapur SP Dr Jitendra Yadav, the forces came under sustained Naxal gunfire around 9 am, triggering a prolonged encounter.

By afternoon, the bodies of 12 Maoist cadres had been recovered, while weapons seized from the area included SLR rifles, INSAS rifles, .303 rifles and other ammunition. Bastar Range IG Sundarraj P confirmed that identification of the deceased Maoists is still underway.

Three DRG personnel killed, two injured

The operation came at a grave cost, with three DRG personnel — Head Constable Monu Waddi, Constable Dukaru Gonde and Jawan Ramesh Sodi — losing their lives. Two others sustained injuries but are reported to be out of danger after receiving medical care.

Chief Minister Vishnu Deo Sai paid tribute to the fallen personnel and lauded the forces, stating that the action reflects a clear weakening of Maoist networks in the region. He said arrangements for treatment of the injured have been ensured and reiterated the government’s commitment to ending Maoist violence.

Forces strengthen search and area sealed

SP Yadav said additional reinforcements have arrived and the encounter zone has been fully cordoned off for intensified operations. Continuous combing is underway to locate remaining Maoist cadres.

Chhattisgarh Home Minister Vijay Sharma noted that forces have been consistently making gains in anti-Naxal missions, calling the latest action a significant strike against Maoist groups.

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