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The slippery fundamentals of the fight against outsourcing

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The slippery fundamentals of the fight against outsourcing

[vc_row][vc_column][vc_column_text]Even while the US Congress sees the introduction of two more Bills seeking to put an end to the practice or at least limit it significantly, considerations involving cost, pricing, market and talent put a question mark on the wisdom of the proposed legislations

By Sujit Bhar

After the H1B scare, now there is the scare of an Outsourcing Prevention Act from the US. As far as India is concerned—simplifying it as much as possible—these are likely to affect, basically, two categories of workers. The first is technical, hence highly educated, people going to the US for specialised jobs; the second is people who have been pulling even blue collar jobs out of the US, assisted by US companies who see sense in the cost-benefit analysis.

If we forget the Trump ethos for a while, and also disengage from Bernie Sanders’ ideas of why outsourcing should be stopped, looking only at the general American perspective instead, we observe some very interesting developments of late.

We will be pitting this American perspective, not only against an Indian perspective, but also against the world perspective.

As per the US 2017 General Schedule (GS) Pay Scale, as published by the Office of Personnel Management, the pay scale, escalated in ten steps, would be US $ 23,171 per annum.

The GS Pay Scale is the predominant pay scale within the US civil service and is an indicative salary for the majority of white collar personnel (professional, technical, administrative and clerical) positions. And this is actually a huge section of federal civilian employees—as per late 2004 readings, this comprised 71 percent of federal civilian employees.

We are considering the lowest of the GS grade, which is GS-1, and we are taking a simplistic view.

If we consider the general US dollar-INR exchange rate prevalent as of February 6 (rounded off at 67) we see that US $23,171 per annum translates to Rs 15,52,457. This is the lower end of GS. At the absolute higher end, GS goes up to $134,776. That is the ceiling, so to say.

Without comment we present here the Sixth Pay Commission’s recommendations (mostly adopted) for top level government employees (S-16 and above). Feel free to compare from the table below:Sixth-Pay-Commission-Revised

In the US, the GS Pay Scale does not refer to tech-specific jobs, which means they are not specifically H1B. Hence this will fall in the ambit of the second act on general outsourcing.

The World Picture

Regarding tech jobs, we put this in the backdrop of the world picture. Around the world, one general finding (late 2016) shows that 51 percent techies existed in the $60,000-80,000 bracket, while only eight percent in the $120,000-140,000 bracket. That is the worldwide trend.

This tells us two things. The first is, if the new act on H1B raises the minimum rate to $130,000, it will be extremely lucrative for techies around the world to gravitate towards the US. The second is that when majority of the world of techies, as talented, exist in the $60,000-80,000 range, sensible companies would want to gravitate towards that cost level.

Regarding non-tech jobs, the following can be the reading. According to the Census ACS survey, the median household income for the United States was $55,775 in 2015, the latest data available. 2016 Census ACS data (including 2016 national household income numbers) will be released in September of 2017. For argument’s sake, we assume that the median of 2015 has remained unchanged.

Since this covers all white collar jobs, including tech, what justification does any American company have to live in this high overhead ecosystem?

Beyond H1B

Let us consider another set of available data (Link: http://www.statisticbrain.com/outsourcing-statistics-by-country/ ), outside the H1B environment. The US has outsourced 53 percent of manufacturing jobs, 43 percent of IT Services, 38 percent of R&D, 26 percent of Distribution and only 12 percent of Call or Help Centres.

And here are the top reasons as to why companies outsource.

  • Reduce or control costs: 44%
  • Gain access to IT resources unavailable internally 34%
  • Free up internal resources 31%;
  • Improve business or customer focus 28%;
  • Accelerate company reorganization / transformation 22%;
  • Accelerate project 15%; Gain access to management expertise unavailable internally 15%;
  • Reduce time to market 9%.

What does that mean? The top two reasons for outsourcing are cost and access to IT resources. Will the possible new legislations be able to create a level playing field for US companies, vis-a-vis companies from other countries?

With even the median household income in the US staying beyond levels that can be attained any time soon by countries outsourced to, cost will never be attained in the manufacturing sector. If we consider the internal consumption of the US, it will not be able to support the huge production capacities needed to be set up for manufacturing to become cost-effective.

Let us consider a typical manufactured article, such as, say, Barbie dolls. If America exports, it will lose the pricing wars from countries like China and even Bangladesh (textiles) and India (IT and pharma). Where will the excess production of Barbie dolls be targeted towards?

If we consider IT, there aren’t as many good-talent techies available in the US to support the fundamental political principles of Trump and Sanders. Which, in turn, will mean a compromise on quality. If Windows 11 came with, say, a plethora of incurable bugs, where will the market be? Debugging is a time-consuming, repetitive job that many Americans just might not like, to put it mildly.

So, if 53 percent of the outsourced manufacturing jobs and 43 percent of the outsourced IT services jobs are to come back into the US again, the US has to set up massive facilities within the country and then somehow create the huge market capable of gobbling up the huge production that will ensue.

We do not wish to term Sanders’ idea as ‘ludicrous’, as Tim Worstall has written in Forbes, but we certainly wish Sanders and Trump all the luck in their respective ventures.

Related read: Will the H1B Bill help or hurt the US?[/vc_column_text][/vc_column][/vc_row]

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Zomato introduces Food Rescue feature

“We don’t encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage,” he said.

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Zomato has introduced a new feature called Food Rescue to minimise food wastage, announced the food delivery platform CEO Deepinder Goyal on Sunday.

Announcing the new feature on X, Goyal said the decision, to introduce the new feature, was taken to prevent the tremendous amount of food wastage due to order cancellation on the platform.

Committed to minimising food wastage, the Zomato boss said: “We don’t encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage.”

Goyal said despite having stringent policies, and a no-refund policy for cancellations, more than 4 lakh perfectly good orders get cancelled, for various reasons by customers.

He said the top concern for the online food delivery platform, the restaurant industry, and even the customers who cancel these orders, is to somehow save the food from going to waste.

With the launch of the new feature, Food Rescue, cancelled orders will now pop up for nearby customers, who can grab them at an unbeatable price, in their original untampered packaging, and receive them in just minutes.

According to Zomato, the cancelled order will pop up on the app for customers within a 3 km radius of the delivery partner carrying the order. To ensure freshness, the option to claim will only be available for a few minutes.

The online food delivery platform will not keep any proceeds except the required government taxes and the amount paid by the new customer will be shared with the original customer (if they made payment online) and with the restaurant partner.

Orders containing items sensitive to distances or temperature such as ice creams, shakes, smoothies, and certain perishable items, will not be eligible for Food Rescue.

Restaurant partners will continue to receive compensation for the original cancelled order, plus a portion of the amount paid by the new customer if the order is claimed, the company said. “Most restaurants have opted in for this feature, and can opt of it easily whenever they want, directly from their control panels,” it added.

The delivery partners will be compensated fully for the entire trip, from the initial pickup to the final drop-off at the new customer’s location, it said.

Food Rescue will show up on the customers’ home page automatically if there’s a cancelled order available for them to grab. The Customers have to refresh the home page to check for any newly available orders which need to be rescued.

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Adani, Torrent compete to purchase Gujarat Titans from CVC Capital

The probable sale of the Gujarat Titans, with the lock-in period coming to a close, will therefore be a defining moment in the changing face of IPL investments.

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The Adani Group and Torrent Group are currently negotiating a deal with private equity firm CVC Capital Partners to offload a controlling stake in the Indian Premier League franchise Gujarat Titans. According to sources, close to the development, reports say CVC Capital Partners will be looking to sell a majority interest while retaining a minority share in the franchise.

This becomes important because it is aligned with the end of the lock-in period by the Board of Control for Cricket in India (BCCI), which restricts any new teams from selling stakes until February 2025. The three-year-old franchise Gujarat Titans is reportedly worth $1 billion to $1.5 billion. CVC Capital Partners had paid ₹5,625 crore for the franchise in 2021.

A source close to the development pointed out that IPL franchises have attracted many investors’ interest since the league has proved an asset with a good reputation for money-making capabilities and cash flows. This growing interest of investors embodies the financial value and stability that come with the IPL franchises.

Gautam Adani, who owns teams in the Women’s Premier League and UAE-based International League T20, is understood to be one of the serious buyers. In 2023, Adani’s group won the Ahmedabad franchise in the WPL with a bid of Rs1,289 crore, the highest offer. His interests in this potential deal signal his commitment to expanding his footprint in the cricketing world.

Arvinder Singh, COO of Gujarat Titans, exuded confidence in the financial future of the franchise. He said the team was confident of turning profitable in the next media rights cycle, referring to even the original ten IPL franchises that took four to five years to turn profitable. He added confidently that the Gujarat Titans would not only turn profitable but significantly enhance in brand value.
 
This surging interest of investors in it is evidence of the growing financial attractiveness of IPL franchises, driven by healthy revenue streams and an increasing global footprint. The probable sale of the Gujarat Titans, with the lock-in period coming to a close, will therefore be a defining moment in the changing face of IPL investments.

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PayTm share price slips 2 per cent over SEBI warning

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Paytm

The share price of PayTm fell by nearly 2 per cent on Tuesday following a warning from the the Securities and Exchange Board of India (SEBI).

PayTm’s parent One 97 Communication had got SEBI’s administrative warning letter on some transactions involving the PayTm Payments Bank during fiscal year 2021-2022. The bourses reacted strongly leading to PayTm shares falling by 1.88% to Rs 460.80 per share on the Bombay Stock Exchange.

SEBI said it had noted the violation with concern and said these matters are being viewed very seriously. The regulator warned the company to exercise caution going forward and improve compliance to rules to prevent similar incidents in the future.

The markets regulator added that failure to comply with rules may force it to invoke enforcement actions as per the law.

In its response to SEBI, PayTm said in a media release that it has always followed listing regulations, as well as any change to these rules over time. The company said it would keep up its commitment to maintain and follow high standards of compliance. Paytm said it intends to provide an adequate response to SEBI on this matter.

PayTm said it has always followed Regulation 23 along with Regulation 4(1)(h) of the SEBI Listing Regulations, without including any change made to these rules over time. Paytm added that the letter from  SEBI has no influence on its finances, operations or other activities in any way.

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