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Hurrah! A social media party!

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Verdict 2017

[vc_row][vc_column][vc_column_text]This spring, various political parties went on social media with all guns blazing canvassing respective vote banks as well as undecided electors. While some parties like the AAP and the BJP had a strong and clearly-defined social media strategy, others, like BSP, were late jumping onto the bandwagon. However, all conducted a significant part of their campaign on social media.

Of the 121 crore (1.25 billion) Indians, 83.3 crore live in rural areas while 37.7 crore stay in urban areas. India’s literacy rate is 74.04%. India has over a billion smartphone users; of them, close to 30% own mobile phones. However, as of 2010, an estimated 200 to 300 million people in India (15 to 20 percent of the total population) lack electricity—to even charge those phone batteries. Under such circumstances, how impactful is a social media campaign? Actually, plenty, as the 2014 general election results and even some earlier assembly poll outcomes show.

But how effective have they been this time? How much of this ballot outcome was the result of a battle fought by various parties online? The figures speak for themselves.

Meanwhile, here’s a look at the online electoral campaigns of various political parties. 

BJP

The social media campaign by BJP in the run-up of assembly elections in UP, Uttarakhand, Manipur, Punjab and Goa seems to have reaped rich dividends for the party. The campaign was handled by Amit Malviya.

The party conducted their social media campaign on Facebook and Twitter which managed to strike a chord with the followers. The Facebook handle of BJP which goes by the name by BJP4UP managed to garner over 20 lakh followers. The same handle by the name of BJP4UP in Twitter had 41,000 followers.

The Facebook account for the BJP in UP focussed on the achievements of the party in the last three years—especially in rooting out black money by launching the digital revolution in the wake of demonetisation.

Samajwadi Party

Twitter account: @samajwadiparty

589,000 followers

FB account: Samajwadi Party

1,775, 518 likes

The electoral campaign of the Samajwadi Party was designed by Harvard professor professor Steve Jarding. In an interview to APN, he had said a few days ago: “I am very impressed with Akhilesh. I have worked with him, travelled with him in the countryside…and think he can do whatever he wants. He is extremely talented. I am impressed with his wife. I am impressed with the way they have handled things, I am impressed with his vision which he did not waiver from. With his drive and passion for the people of India, his future is very bright.”

But it seems that the political strategist doesn’t have hand on the pulse of the electorate, or of social media needs.

It was a deadpan social media strategy. The staid posts on its Twitter and FB account are a reflection of the limbo that the party found itself in due to family strife. On the social media account of SP, all you get are pictures and videos of the various rallies that Akhilesh Yadav conducted. In this age of Twitter, when you have to grip reader’s attention in 140 characters, who has the time to go through the tedium of watching the whole video unless you it’s accompanied with some catchy phrases!

The tagline “Kaam bolta hai”, both on the masthead as well as in various tweets, didn’t help either. If only, it inspired quite a few jokes.

Saurabh Chauhan: Bhaiya agar kaam bolta toh mare hue saap ko Gale mai daal Kar ghumna nahi padta

(If work really speaks for itself, one wouldn’t have to go around with that albatross around the neck). The reference was in all likelihood to Rahul Gandhi.

4Bharat Jai: यही कारण है कि उत्तर प्रदेश के लोगों को अन्य राज्यों में रोजगार के लिए भीख मांगने के लिए जाना है, उत्तर प्रदेश के लोग उत्तर प्रदेश में रोजगार देने के लिए अखिलेश यादव से पूछना चाहिए- अखिलेश यादव ने 2012 से राज्य में सत्तारूढ़ है

(Which is why people from UP have to beg for work in other states. Akhilesh is in power since 2012. People from UP should demand work in UP)

But some were optimistic. Here’s a sample:

Mohammed Muzaffaruddeen: Akhileshji and Rahulji don’t believe these idiotic Exit polls. Advance congrats. Your parties will give a fitting defeat to these communal parties. Electronic media almost all channels will cut a sorry figure ultimately.

Pavanjot Singh Gandhi: Recently had the opportunity to drive through UP and that too after sunset left Delhi at 6.30 pm and drove to Patna Saheb on 3rd Jan 2017 lovely roads safe driving had enjoyed my drive driving all night passing Agra Kanpur alllabhad very safe driving well maintained roads

The website, though, is a far more informative platform and lists the SP achievements on the development and education front far more succinctly.

BSP

The Bahujan Samajwadi Party, led by Mayawati Prabhu Das, has a handsome number of followers on Twitter. With 15.7K followers, their Twitter handle is maintained by Afzal Siddiqui. Afzal was picked as the young Muslim face of Bahujan Samajwadi party and has been an active campaigner throughout the election session. The Twitter handle of the party was, however, created only recently—in March 2016. As in offline campaign, the party stuck to the strategy of wooing Muslim voters who might have gone to the SP or Congress camp. The Twitter trail repeatedly urged the Muslim voters of the area to remember the atrocities against them during the tenure of the SP government. At other times, they talked about voting in an inclusive government. The exit polls were not a favorite topic in the Twitter space. There are numerous posts questioning the efficacy of exit polls and reminding everybody of their shortcomings in the Bihar and Tamil Nadu elections.

AAP

Name of person handling the social media strategy: Ankit Lal

Name of accounts

@AamAadmiParty

Aam Aadmi Party (FB)

No. of followers on each

@AamAadmiParty 3.06 million

Aam Aadmi Party (FB) 3.01 million

Aam Aadmi Party-Punjab (FB) 9.6 lakh

Slogans:

Punjab: Kejriwal, Kejriwal, sara Punjab tere naal

Goa: Iss baar chalegi zhaadu

Social media strategy/campaign methodology

Campaign strategy was different for different states. For instance, Punjab has a lot of 4G connectivity; however, it is Goa which has more urban and social media-savvy voters. Again, Punjabis are more active on WhatsApp while Goans like to use Facebook more often. We focused on regional languages. We ran our campaigns in Konkani and Marathi in Goa, and in Punjabi in Punjab, with only a little bit of Hindi and English used in between. In Goa, we depended heavily on local volunteers.

Responses

The response has been “phenomenal”. No one among our rivals was even near to us in social media presence. I personally ran the campaign from Arvind’s page. Every day or two, we would post live videos. They got as many as 7-8,000 shares each and had a reach of 15 million viewers.

A well-wisher comments on Facebook: “It needs smartness, wisdom and the courage to sow the seeds of revolution but it needs a better sense of understanding, experience, responsibility and maturity to stick to the ideals and nourish the revolution to its successful conclusions. I do hope that under the able leadership of a leader like Mr Kejriwal, people will be able to succeed. I pray for it.” It possibly sums up what many supporters have been feeling, especially since the party came to power in Delhi.

Prediction of outcome at this stage

“I would go with 85% in Punjab and double digits in Goa.” ~ Ankit Lal

Congress

The social media campaign by the Congress in the run-up of the assembly elections in UP, Uttarakhand, Goa, Manipur and Punjab largely centred on enumerating the ill-effects of demonetization. Rahul Gandhi became the popular face on the social media campaign whereby most of the social media handles on Twitter and Facebook carried his speeches targeting Prime Minister Narendra Modi and his policies.

Compiled by Meha Mathur, Sucheta Dasgupta, Puneet Mishra, Usha Rani Das and Amitava Sen

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India News

LPG Aadhaar authentication mandatory for subsidy from October 1

Biometric Aadhaar authentication will be required for subsidised domestic LPG refills from October 1. Here is what changes for consumers who have and have not completed the process.

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LPG cylinder

Biometric Aadhaar authentication will become a requirement for domestic LPG consumers seeking to book refills at the regulated retail selling price with applicable subsidy from October 1, 2026.

The government has said the measure is aimed at ensuring that subsidised LPG reaches eligible households and at preventing the diversion of subsidised domestic cylinders for commercial and industrial use.

What changes from October 1

Consumers who have already completed biometric Aadhaar authentication will not have to repeat the process. Their LPG refills will continue as before.

For consumers who have not completed the authentication, refill booking at the regulated price with subsidy will be enabled after the authentication is completed.

As of September 19, 2026, 27.43 crore active domestic LPG consumers, or 89.9 per cent of the total, had completed biometric Aadhaar authentication, according to the Petroleum and Natural Gas Ministry.

How to complete Aadhaar authentication

Consumers who have not yet completed the process can do so through several channels.

Authentication can be completed during LPG delivery, at the distributor’s showroom or through the mobile applications of the three state-owned oil marketing companies.

Indane customers can use IndianOil ONE, Bharatgas customers can use HelloBPCL, while HP Gas customers can use HP PAY.

What if consumers do not complete authentication

The government has clarified that consumers who are unwilling or unable to complete biometric Aadhaar authentication can still receive LPG.

However, they will have to register their choice through the available digital channels of their oil marketing company, such as its consumer portal, mobile app, WhatsApp chatbot or IVRS.

Such consumers will be supplied LPG at the applicable market price without subsidy, in 5-kg or 10-kg cylinders, subject to local availability.

Why the government is introducing the requirement

According to the Petroleum and Natural Gas Ministry, linking each LPG connection to an Aadhaar-authenticated consumer is intended to prevent diversion of subsidised domestic cylinders and remove duplicate or ineligible connections.

The government has also said the measure is intended to make subsidy delivery more targeted and transparent.

Authentication deadline and progress

Consumers were initially asked to complete biometric Aadhaar authentication by June 30, 2026. The deadline was subsequently extended several times, with September 14 being the final extended deadline mentioned by the ministry.

The nationwide authentication drive has been underway since October 2023. The government said more than 12 crore SMS and WhatsApp messages had been sent as part of the outreach campaign.

The government has urged consumers who have not yet completed the process to do so before October 1.

LPG Aadhaar authentication becomes mandatory for subsidised domestic LPG refills from October 1. Consumers who have already completed biometric authentication need not do it again. Those who haven’t can still get LPG, but at the applicable market price without subsidy.

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BJP hits back at opposition over EC row, says disagreement is democracy

The BJP has defended reported differences among Election Commissioners, saying internal deliberations are part of a healthy democratic process.

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The BJP has defended the Election Commission amid a political row over reported differences among Election Commissioners concerning decisions linked to the Special Intensive Revision (SIR) of electoral rolls.

BJP MP Sambit Patra said discussions and exchanges of views within the poll panel should be seen as part of the democratic process rather than as evidence of institutional dysfunction.

According to the BJP’s position, disagreement during official deliberations reflects the fact that members of an institution are able to put forward their views before decisions are taken.

BJP defends EC deliberations

Patra said that if the three Election Commissioners discuss and debate issues among themselves, such exchanges should not be characterised as dictatorship. He described such deliberations as a sign of a healthy democracy.

The BJP’s response came amid reports that Election Commissioners Sukhbir Singh Sandhu and Vivek Joshi had raised objections on multiple occasions over decisions and orders associated with the SIR exercise and electoral rolls.

The Election Commission has said that differences in views and observations are a normal part of deliberations within an institution. It has maintained that decisions, including those related to SIR, were taken unanimously.

Row centres on SIR process

The controversy comes against the backdrop of the ongoing political debate over the Special Intensive Revision of electoral rolls.

Opposition parties have raised concerns over the reported differences within the poll panel, while the BJP has sought to counter those arguments by pointing to the role of discussion and deliberation in institutional decision-making.

Patra also said the BJP’s understanding of the matter was based on media reports rather than access to the Election Commission’s internal documents. He said the documents, as reported, indicated that the SIR process was finalised after democratic deliberations and consensus.

What the Election Commission has said

The Election Commission has rejected the suggestion that the reported objections indicate a breakdown in its functioning.

It has maintained that differing opinions during deliberations are part of normal institutional functioning and that the decisions eventually taken by the commission were unanimous.

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IIT Bombay Professor Suryanarayana Doolla sent on leave amid student suicide row

IIT Bombay professor Suryanarayana Doolla has been sent on leave amid the ongoing student protests following Sahil Wakode’s death.

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IIT Bombay professor Suryanarayana Doolla has been sent on leave amid the ongoing controversy following the death of 20-year-old student Sahil Wakode, with protests on the campus seeking action against the professor.

Doolla, a faculty member in IIT Bombay’s Department of Energy Science and Engineering, had been involved in the examination incident concerning Wakode. The student was allegedly found using a mobile phone during a mid-semester examination and had uploaded the question paper to an AI platform to seek answers, according to the institute.

Why Suryanarayana Doolla is at the centre of the controversy

Doolla was the course instructor and examination invigilator during the examination and was involved in reporting the alleged examination malpractice to the institute’s authorities.

IIT Bombay has said Wakode was subsequently counselled by the instructor and the Head of Department and was assured that the examination incident would not adversely affect his academic career. The institute has also maintained that no disciplinary action had been initiated against the student before his death.

Wakode’s family, however, alleged harassment and caste-based discrimination. Mumbai Police registered a case based on the family’s complaint, with Doolla among those named. The allegations remain subject to investigation.

Student protests at IIT Bombay

Following Wakode’s death, students began protesting on the IIT Bombay campus and demanded action against Doolla.

IIT Bombay Director Professor Shireesh Kedare met the protesting students on September 20 and signed an 18-point charter of demands. The demands included action against Doolla.

Doolla was subsequently removed from the post of Dean Students Welfare amid the protests. The latest action comes as the controversy surrounding Wakode’s death and the allegations against the professor continue to be investigated.

Faculty members back Doolla

While students have demanded action against Doolla, IIT Bombay’s Faculty Forum has backed the professor, saying he was performing his duties as an invigilator and had followed the institute’s prescribed procedure after detecting the alleged examination malpractice.

The controversy involves the examination incident, allegations made by Wakode’s family and the police investigation into his death. The allegations against Doolla have not been established as facts and remain part of the ongoing investigation.

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