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IndiGo processes Rs 610 crore in refunds as on-time operations improve

IndiGo has refunded Rs 610 crore and improved its on-time performance to 75%, while the aviation ministry oversees fare caps, baggage delivery and passenger assistance.

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IndiGo has reported significant progress in restoring normal flight operations, processing refunds at a rapid pace and improving its on-time performance following days of disruptions. The airline confirmed that it has refunded tickets worth Rs 610 crore so far, while the Ministry of Civil Aviation (MoCA) continues close monitoring to ensure passenger convenience.

Airline ramps up operations, improves punctuality

IndiGo said it is set to operate over 1,650 flights, compared to 1,500 the previous day. Of its 138 destinations, 137 are operational, and the carrier’s on-time performance has risen to 75%, a notable jump from the earlier 30%.
The airline reiterated that passengers with bookings until December 15 will receive full waivers on cancellations and rescheduling.

Ministry steps in to stabilise operations

Officials said the aviation ministry took swift steps to address the crisis, ensuring passengers face minimal inconvenience. Other domestic airlines have continued to operate at full capacity, enabling air travel across the country to stabilise quickly.

Airfare cap introduced to prevent overcharging

To control fare spikes following mass cancellations, the ministry imposed an immediate cap on airfares along affected routes. Airlines have been instructed to adhere to the revised fare structure, with officials noting that rates have since moderated to acceptable levels.

Refunds, rescheduling and passenger support

The ministry directed IndiGo to complete refunds for all cancelled or heavily delayed flights by 8 pm today. The airline has already processed refunds worth Rs 610 crore, with no extra charges allowed for rescheduling.
Dedicated support cells are handling refund and rebooking concerns to ensure swift resolution.

Baggage tracing and delivery

The airline has been asked to deliver all misplaced baggage within 48 hours. IndiGo has delivered 3,000 bags to passengers across the country as of yesterday, with continuous updates being sent to affected travellers.

Situation at major airports

Airport heads from Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Ahmedabad and Goa reported smooth passenger movement with no crowding. CISF and airport operators have increased on-ground assistance and monitoring.

Round-the-clock monitoring

A 24×7 MoCA control room continues to supervise flight operations, crew deployment, passenger support and airport conditions. Passenger calls are being handled promptly to ensure all required assistance is provided.

Assurance to travellers

The ministry emphasised that passenger safety, dignity and convenience remain top priority, adding that the aviation network is steadily moving toward complete normalcy. It affirmed that corrective measures will stay in place until operations fully stabilise.

India News

PM Modi links Gen Z support to BJP’s Mumbai civic win, targets Trinamool in Bengal

PM Modi said India’s Gen Z believes in the BJP’s development agenda, citing the party’s historic BMC victory while attacking the Trinamool government in Bengal.

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Prime Minister Narendra Modi on Friday said India’s Gen Z believes in the BJP’s development model, citing the party’s landmark victory in the Brihanmumbai Municipal Corporation elections, as he intensified his campaign in election-bound West Bengal.

Addressing a public meeting in Malda, the prime minister pointed to the BJP’s record performance in Mumbai’s civic polls, where the party emerged victorious in the BMC for the first time. He expressed confidence that voters in West Bengal would make a similar choice in the upcoming assembly elections, which are due in a few months.

Taking aim at the Mamata Banerjee-led Trinamool government, Modi said in Bengali, “Ei sarkar palano dorkaar,” asserting that the state needs a change in government. He accused the Trinamool of corruption and alleged that public funds were being looted while central assistance was being blocked from reaching people in Bengal.

The prime minister said development in the state would accelerate only after the Trinamool is voted out and the BJP comes to power. He also accused the ruling party of shielding infiltrators, warning that strong action would be taken against infiltration if the BJP forms the government in the state.

Reassuring the Matua community and other persecuted refugees from neighbouring countries, Modi said they had nothing to fear, adding that the Citizenship Amendment Act offers them protection.

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Rahul Gandhi to visit Indore over contaminated water deaths, draws mixed political reactions

Rahul Gandhi is set to visit Indore to meet families affected by contaminated water deaths as BJP and Congress leaders exchange sharp yet contrasting responses.

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Leader of the opposition in the Lok Sabha Rahul Gandhi is scheduled to visit Indore on Saturday amid mounting political and public concern over deaths linked to contaminated drinking water in the city. His visit has triggered varied responses from political leaders, reflecting the tense atmosphere surrounding the issue.

According to the proposed itinerary, Rahul Gandhi will begin his visit at Bombay Hospital, where several people affected by contaminated water are currently undergoing treatment. He is expected to meet patients and their families before proceeding to Bhagirathpura, the area identified as the epicentre of the crisis. There, he will interact with families who lost relatives after consuming contaminated water.

BJP veteran welcomes visit, stresses democratic role of opposition

Former Lok Sabha Speaker and senior BJP leader Sumitra Mahajan welcomed Rahul Gandhi’s visit, adopting a conciliatory tone and underlining the importance of opposition voices in a democracy.

“This is how democracy works,” Mahajan said, adding that the opposition has a responsibility to raise issues affecting the public. She recalled that when her party was in the opposition, it fought strongly to earn people’s trust by standing with them during difficult times.

Chief minister warns against ‘politics over tragedy’

In contrast, Madhya Pradesh Chief Minister Mohan Yadav issued a sharp warning without naming Rahul Gandhi directly, cautioning against what he described as politicisation of a tragedy.

“We have faced this difficult phase with sensitivity,” the chief minister said. He added that Indore would not tolerate politics being played over deaths and stressed that protests must remain constructive, warning of serious consequences if the issue is used for political gain.

Closed-door meeting fuels political discussion

Adding to the political churn, Madhya Pradesh Congress president Jitu Patwari met Sumitra Mahajan at her residence in a closed-door meeting. The discussion focused on the Bhagirathpura water contamination incident and possible long-term solutions, fuelling speculation across political circles.

Speaking to the media later, Patwari said the tragedy should not be turned into a political contest. “This is not just a political issue, it is a serious public health issue,” he said, noting that several parts of Madhya Pradesh are facing problems related to contaminated drinking water.

Patwari stressed that ensuring access to clean and potable water should take precedence over political rhetoric. He said the government must focus on protecting Indore’s reputation and safeguarding the future by strengthening the city’s water supply system.

Responding to queries, Sumitra Mahajan said Patwari had been meeting her for a long time and spoke positively about his efforts. She confirmed that the discussion centred on the Bhagirathpura incident and said she offered suggestions, calling for collective efforts to resolve the crisis.

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Suvendu Adhikari files Rs 100-crore defamation suit against Mamata Banerjee

Suvendu Adhikari has moved an Alipore court seeking Rs 100 crore in damages from Mamata Banerjee, alleging defamation over coal scam claims.

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West Bengal opposition leader and BJP MLA Suvendu Adhikari on Friday filed a defamation suit against Chief Minister Mamata Banerjee, seeking Rs 100 crore in damages for allegedly linking him to a coal scam.

In a post on social media, Adhikari said the suit was filed before the court of the civil judge (senior division) at Alipore after Banerjee did not respond to a legal notice sent to her earlier.

Adhikari accused the chief minister of making what he described as “imaginary allegations” and said her silence on the defamation notice had compelled him to move court.

“I honour my commitments while you obfuscate issues and people. Your deceptive silence to the defamation notice pertaining to your vile imaginary allegations of my involvement in some alleged coal scam will not help you salvage the situation,” Adhikari wrote on X.

He added that he had kept his word of initiating legal action and shared a photograph related to the registration of the civil suit.

Adhikari also stated that if damages are awarded in his favour, the amount would be donated to charity.

Legal notice and allegations

According to Adhikari, the legal notice sent through his advocate referred to statements made by Banerjee on January 8 and 9, during which she allegedly linked him and Union Home Minister Amit Shah to an alleged coal scam while claiming to possess evidence.

In the notice, Adhikari had asked Banerjee to substantiate the allegations within 72 hours, failing which he would proceed with a defamation suit.

Adhikari, who was earlier a minister in the Trinamool Congress government, joined the BJP ahead of the 2021 West Bengal Assembly elections and is currently the leader of the opposition in the state assembly.

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