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International tech support scam unearthed in Chandigarh, ED reveals fake firms duping foreigners

ED uncovers an international tech support scam in Chandigarh where fake firms targeted foreign customers by impersonating global tech giants. Key individuals and companies under probe.

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The Enforcement Directorate (ED) has exposed a large-scale international tech support scam operating out of Chandigarh Tricity, involving fake companies that allegedly targeted unsuspecting foreign customers through fraudulent call centres.

During late-night search operations across several illegal call centres in the region, ED’s Chandigarh Zonal Office-I found that these entities posed as authorised tech service providers for reputed global technology brands such as Microsoft, HP, and Arlo. The accused companies set up shell firms abroad to channel fraudulent payments through international payment gateways, which were later routed back to India using banking systems and hawala networks.

FSAL Technologies and fake US firm under spotlight

One of the primary entities under ED scrutiny is FSAL Technologies Pvt Ltd, allegedly run by Faisal Rashid Peerzada. Investigators found that the company was controlling a bogus U.S.-registered tech support platform named Bios Tech, claiming to provide backend services for Microsoft and HP. Despite showcasing these services on their platform, Peerzada failed to present any official licenses or tie-ups with the actual tech companies.

Digital trails confirmed that FSAL also operated a spoof website—geeksworldwidesolutions.com—mimicking Geek Squad, a known American tech brand. The website was hosted on the same IP address as FSAL’s operations, indicating backend control and deliberate impersonation.

Other linked firms and fake pop-up tactics

ED also identified companies like Terrasparq and Visionaire, reportedly managed by Sahu Jain, as active participants in similar fraudulent activities since 2016. These firms claimed to be aligned with a U.S.-based entity, CTS Mobility, which was found to be owned by Jain’s sister. However, investigators said there were no genuine business agreements backing such claims.

Forensic examination of email communications and WhatsApp messages revealed that Jain’s teams used tactics such as generating fake Microsoft support pop-ups and collecting payments from foreign customers under false pretences, often by misusing their credit card data.

Websites misrepresenting identity and infrastructure

The ED further noted that the websites of these companies falsely advertised high-end tech services like DaaS (Device as a Service), device management, and network support. However, the absence of valid company credentials and promoters’ details pointed towards deliberate misrepresentation.

Investigators also flagged several manipulated images of high-end office spaces uploaded on these websites, which did not match the actual call centre premises found during raids.

Investigation continues

ED has seized multiple call recordings and technical data confirming the scope of fraudulent operations. Authorities are continuing the investigation to uncover the full extent of the scam and identify other associated entities and individuals linked to the racket.

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Centre asks Blinkit, Zepto and Swiggy to stop 10-minute delivery claims

The Centre has urged Blinkit, Zepto and Swiggy to remove 10-minute delivery claims, citing safety concerns for delivery partners, government sources said.

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10 minutes delivery

The Centre has asked quick commerce platforms such as Blinkit, Zepto and Swiggy to remove claims related to 10-minute deliveries, citing concerns over the safety of delivery partners, according to government sources.

The issue was discussed during a meeting between Union Labour Minister Mansukh Mandaviya and representatives of major food and grocery delivery aggregators. Executives from platforms including Zomato, Swiggy, Blinkit and Zepto were present at the meeting, sources said.

Safety of delivery partners discussed in meeting

Government sources indicated that the minister raised concerns about strict delivery timelines and their potential impact on the safety and well-being of delivery partners. Platforms were advised to prioritise safe working conditions instead of promoting ultra-fast delivery promises.

The discussion focused on delivery expectations, rider pressure and the broader responsibility of aggregators towards their workforce, sources added.

Blinkit revises tagline after government intervention

Following the meeting, Blinkit has revised its marketing tagline. The platform earlier promoted “10,000 plus products delivered in 10 minutes” but has now changed it to “30,000 plus products delivered at your doorstep,” according to sources.

The revision reflects a shift away from highlighting delivery speed as a key promise, in line with the concerns raised during the discussions.

The government is expected to continue engaging with aggregators on labour welfare and safety-related issues, sources said.

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AI errors in voter list digitisation causing hardship during SIR, Mamata writes to EC chief

Mamata Banerjee has written to the chief election commissioner alleging that AI-driven digitisation errors in electoral rolls are causing hardship, harassment and distress to genuine voters during the SIR process in West Bengal.

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mamta banerjee

West Bengal Chief Minister Mamata Banerjee has once again written to Chief Election Commissioner Gyanesh Kumar, alleging that errors arising from AI-driven digitisation of the 2002 electoral rolls are causing widespread hardship to genuine voters during the ongoing Special Intensive Revision (SIR) exercise in the state.

In her fifth letter since the SIR process began, Banerjee claimed that the use of artificial intelligence tools to digitise older voter lists led to serious inaccuracies in electors’ personal details. According to her, these errors have resulted in large-scale data mismatches, with many genuine voters being wrongly flagged as having “logical discrepancies”.

The chief minister accused the Election Commission of disregarding statutory processes that had been followed over the past two decades. She said voters were now being forced to re-establish their identity despite corrections having been made earlier through quasi-judicial hearings.

Calling the approach arbitrary and illogical, Banerjee alleged that it went against the constitutional spirit by effectively disowning the commission’s own past actions and mechanisms. She further claimed that voters submitting documents during the SIR exercise were not being given proper acknowledgements, terming the procedure “fundamentally flawed”.

Raising concerns over the nature of hearings, Banerjee said the SIR process had become largely mechanical and overly dependent on technical data, lacking sensitivity, human judgment and compassion. She argued that such an approach undermines democratic values and the constitutional framework.

Highlighting the human impact of the exercise, the chief minister claimed that the revision process had already seen 77 deaths, four suicide attempts and 17 cases of hospitalisation. She attributed these incidents to fear, intimidation and excessive workload caused by what she described as an unplanned exercise by the Election Commission.

Banerjee also criticised the treatment of several eminent citizens, alleging that they were subjected to harassment during the process. She further expressed concern over the handling of cases involving women voters, particularly those who had changed their surnames after marriage or shifted to their matrimonial homes.

According to her, women electors were being questioned and summoned to prove their identity, reflecting a lack of social sensitivity and amounting to an insult to women and genuine voters. She questioned whether a constitutional authority should treat half of the electorate in such a manner.

Urging immediate corrective steps, Banerjee called on the Election Commission to address the issues arising from the SIR exercise to end what she described as harassment and agony for both citizens and officials, and to safeguard democratic rights.

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Communist Party of China delegation visits BJP headquarters in Delhi

A delegation from the Communist Party of China, led by Vice Minister Sun Haiyan, visited the BJP headquarters in Delhi and held discussions on inter-party communication.

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China delegation visits BJP office

A delegation from the Communist Party of China (CPC), led by Sun Haiyan, Vice Minister of the International Department of the CPC Central Committee (IDCPC), visited the Bharatiya Janata Party (BJP) headquarters in Delhi on Monday.

During the visit, the Chinese delegation held discussions with a BJP team headed by party general secretary Arun Singh. The talks focused on ways to advance inter-party communication and engagement between the BJP and the CPC.

Sharing details of the meeting, BJP foreign affairs department in-charge Vijay Chauthaiwale said the interaction involved an in-depth exchange on strengthening party-to-party dialogue. He confirmed the visit in a post on social media, stating that the CPC delegation was received at the BJP head office as part of ongoing inter-party interactions.

The Chinese Ambassador to India, Xu Feihong, was also present during the meeting, accompanying the CPC delegation.

According to Chauthaiwale, the visit was led by Sun Haiyan in her capacity as Vice Minister of the IDCPC, underscoring the importance attached to party-level exchanges between the two sides.

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